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Smart Lock Guide
Frequently asked questions
Which Nuki model should I choose?
Smart Lock Go is the entry-level model, working via Bluetooth at close range. Smart Lock Pro adds built-in Wi-Fi and Power Pack for remote access. Smart Lock Ultra is the most compact and fastest flagship, with Matter support. Add Keypad for code or fingerprint entry, or Opener for apartment intercom. Share your use case (remote access, guests, apartment) and we will help you choose.
Does Nuki fit my existing door and lock?
Nuki mounts onto the inner thumb-turn of your existing door lock. You do not need to change the door or outer cylinder, and your existing keys continue to work. It is compatible with most European-style cylinders; check compatibility for your model on the Compatibility page.
Does installation require a locksmith or drilling?
No. Nuki Smart Lock installs in minutes with adhesive tape — no locksmith, no drilling, no permanent changes to the door. If you want external keypad or fingerprint entry, you can replace the cylinder with the Nuki Universal Cylinder.
Do I need internet to open the lock remotely?
At close range it works via Bluetooth without internet. Remote control, guest access and automations require an internet connection and a model with built-in Wi-Fi or Thread (Smart Lock Pro and Ultra).
Is it suitable for Airbnb or short-term rentals?
Yes. Guest codes are generated automatically tied to reservations and expire at check-out; separate time-limited codes can be set for cleaning and maintenance. See the Solutions page for integration with Airbnb and channel managers.
What about warranty, shipping and support?
As the official distributor for Türkiye (Teknora Pazarlama Ltd. Şti.) we offer a 2-year warranty and Turkish-language technical support. Free shipping across Türkiye on orders over 2,500 TL; 14-day no-questions-asked right of withdrawal applies.
